I have been working as network engineer since November 2008 and stayed in stable company which have partnership with one of the world's biggest ISPs.
I am active, social positive, fast-learning team player with proactive thinking and positively confident. Mainly focused in career in IT/Networking matter able to provide experienced technical knowledge including leadership and management view.
Other interests are mostly about publishing own opinions, reviews articles and stories or interests in amateur photopraphy.
TIER II IP/MPLS & Network transmission Engineer
May 2016 – Present
Tier II Senior network engineer
- TIER II level of support
- Troubleshooting of escalated issues on WAN network connections in EMEA
- Troubleshooting of degraded and intermittent connection problems on the network
- Troubleshooting of WAN Global IP and MPLS VPN L3 support
- Troubleshooting of faults on transmission technologies TDM, WDM, Ethernet, EoTDM, L2SS, CPA
- Troubleshooting of L1 & L2 transmission equipments ADMs, DXCs, ROADM, MMA nodes
- Deploying configuration changes, software upgrades and hardware replacements
- Detailed and deeper investigation of circuit faults on customer services
- Team couching and process improvements
- Project management and project handling
- Internal CCNA academy lector also focused on higher level of troubleshooting and BGP&MPLS matter knowledge
ECSR Service desk deputy lead / Duty manager deputy
November 2015 – May 2016
Deputy lead / Sr. Engineer
- Lead deputy functions of network service desk team
- Team couching of Tier1 network and process knowledge
- Direct admin and process support to stratified customers
- Senoir team overview and helpout with complex incidents
- Duty manager deputy functions and escalation handling
- Internal CCNA academy lector also focused on higher level troubleshoting and MPLS matter knowledge
Team leader of IP/DSL/PIP network support team
December 2013 – October 2015
Team lead / WAN Network engineer Sr.
- Team leadership of WAN network support team
- Team couching of technical & process knowledge
- Senior team overview and helpout with complex incidents
- Internal CCNA academy lector also focused on MPLS matter knowledge
Telecommunication specialist Senior
January 2011 – November 2013
WAN Network engineer Sr.
- Troubleshooting of escalated issues on WAN connections in EMEA.
- Troubleshooting of degraded and intermittent problems on the network.
- Troubleshooting WAN Public IP, MPLS VPN, EasyVPN connections.
- Deploying configuration changes, software upgrades and hardware replacement.
- Detail investigation of circuit faults and routing issues.
- Maintaining DNS zones for customers
BPO Specialist Junior
November 2008 – December 2010
WAN Network engineer Jr.
- Troubleshooting of Public IP WAN connections of one of world largest ISP.
- Daily contact with customers and suppliers, configuration changes, cooperation with Field operations
Education & Courses
Implementing Cisco MPLS
Passed October 2013
Detailed course of MPLS matters focused on MPLS implementation, network building and layer 3 VPN connectivity also including fundamental knowledge of Cisco MPLS Traffic Engineering
Course provided by ALEF NULA, a.s.
Acquired certification: Certificate of Completion
Cisco Certified Network Associate
Exam passed in January 2012
Fundamentals of Cisco networking matters.
Course provided by VSB - Technical University of Ostrava
Acquired certification: CCNA
SOŠ prof. Zdeňka Matějčka
2000 – 2004
Main subjects: Tourism
Tourism focused education to obtain overview of the world tourism and travel management.
Administration of OS Windows/Linux80%
PHP, HTML, SQL80%
Content Management Systems90%
Web & Networking
2013 - present
- Administrator of Joomla based sci-fi/fantasy/horror/comics portal vlcibouda.net
2012 - present
- Mantain of internal network of pub U Pecivalu in Ostrava
- Developing and administration of website upecivalu.cz
- Joomla based developement of portal for subtitle creators neXtWeek.cz
2010 - present
- Gradual developement of my personal website hanzman.net
Sklenářství Kohoutek, s.r.o.
- Joomla based developement of website presentation sklokohoutek.cz
Publishing & Authorship
2013 - present
- Composing and publishing my own articles mainly focused on sci-fi / fantasy / horor / comics - reviews, interviews, opinions on public fan web portal vlcibouda.net
- List of articles (cz only) you can find in HERE
- Composing and publishing my own movie reviews on public fan web portal kfilmu.net
První Almanach Vlčí boudy
- Published my own short story Neuprotocol - focused on cyberpunk and storytale
- You can download Almanach for free HERE (pdf)
Hobbies & Interests
PC, internet and networking, movies and tv shows, books & comics reading, article writing and publishing, nature, hillwalking, cycling, squash, fitness, photoshooting, friends, society and entertainment, concerts, cinemas and theatres.